SVP, Operations – SE Health
Sandra Ketchen is the Senior Vice President of Operations for SE Health. In this role, she is responsible for SE Health’s national operating network which encompasses more than 9,000 nurses, personal support workers and other healthcare professionals delivering care within our clients’ homes, long term care centres, or virtually through client contact centers. She is accountable for client satisfaction and quality of care, while driving continuous improvement and efficiencies throughout the operations footprint. Prior to joining SE Health, Ms. Ketchen spent more than 20 years in global operations roles, most recently as Senior Vice President of Consumer Products for ATS.
Prior to this, she spent 16 years with Celestica, Inc., a global contract manufacturer, holding a variety of senior management roles, culminating as Vice President and General Manager for Celestica’s international Healthcare business. She has supported several product transitions between operations spanning different continents, and has integrated multiple newly acquired companies. She has won awards for customer support and client satisfaction by delivering operating performance that exceeded customer expectations.
Ms. Ketchen was recently appointed to the Board of Directors for VentureLab. In this position, she is able to share her knowledge and passion to drive social innovation and help advance the future of home and community healthcare.
Ms. Ketchen has a Master in Business Administration from York University, a Master of Engineering degree from McMaster University, and a Bachelor of Applied Science in Chemical Engineering from the University of Waterloo.